I just had three rooms of carpeting installed in my new apartment. It looks and feels fabulous. The two installers were extremely professional & knowledgeable. They explained everything they were doing. They did a very clean and perfect job.I would recommend Empire to anyone who is looking for fabulous carpeting and installation. Bravo! Empire
Jay T., […]
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I had never purchased a home product, such as carpeting, before, and was very nervous about having a company name like Empire handle my carpet installation. But they were fantastic. The customer rep was on time, professional, and friendly. He did not hassle me about other products and services, and helped me select the product […]
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Great price, next day installation and good quality. Empire rep and installers are professional and easy to work with.
- Claudia B., from WA
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I am very pleased with the experience that I had with Empire. The sales person and installation crew were knowledgeable, courteous and prompt. The sales person and installers were professional, and exceeded my expectations in the quality of their service. The foreman kept me informed at all times. He explained to me that my job […]
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Was not happy when our original appointment was cancelled, but we rescheduled. The gentleman that showed up was on time, let us make up our own mind as to what we wanted, no pressure at all. We chose our carpet and set up an installation date. Two men showed up, moved the furniture, tore up […]
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Our salesman was awesome. My husband and I have a small infant that we were trying to take into consideration when we decided what carpet to go with. Michael really tried to understand our needs based on our family and lifestyle and recommended carpet based on those factors. He was also able to accomodate our […]
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“We recently had carpet installed in our new addition. We have two young, adventurous boys who make shopping very difficult. We decided to call Empire and are very thankful we did. The representative that came to our house was very helpful and efficient. She made shopping for carpet easy! The two men that installed our […]
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“We put off getting new carpet for more than ten years. If we had known how easy it was with Empire, this would have happened long ago. Personable and knowledgeable sales rep, put us at ease immediately. One price for everything, nothing hidden, and they have their own installers. These guys were quick and to […]
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If there is a survey that I would fill out it would be filled 100% satisfied.
The salesman and the crew did a great job. 100% here.
- Chris S., TX
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The Empire team goes the extra mile to ensure customer satisfaction. I called Empire’s representative on a Sunday. He provided us with the free in-home estimate on Monday, and as of mid-day Tuesday my husband and I had new flooring. The team who installed the flooring was 100% professional and didn’t stop working - ever […]
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