Empire Carpet Stories http://carpetstories.empiretoday.com Empire Today Carpet Stories Wed, 18 Nov 2009 20:37:55 +0000 http://wordpress.org/?v=2.3.3 en Empire did a Fantastic Job! http://carpetstories.empiretoday.com/2009/11/18/the-following-testimonial-has-been-recently-submitted-53/ http://carpetstories.empiretoday.com/2009/11/18/the-following-testimonial-has-been-recently-submitted-53/#comments Wed, 18 Nov 2009 20:37:55 +0000 Shaun http://carpetstories.empiretoday.com/2009/11/18/the-following-testimonial-has-been-recently-submitted-53/ Just wanted to let you know how pleased my wife and are with our new carpet. Our sales representative was a pleasure to work with and his partner did a beautiful job installing our carpet. For any future home improvement ideas, if Empire Today offers it, we’ll definitely call you first. Thanks again.
Dan H., WA

- Dan H., from WA

]]> http://carpetstories.empiretoday.com/2009/11/18/the-following-testimonial-has-been-recently-submitted-53/feed/ Empire was GREAT! http://carpetstories.empiretoday.com/2009/11/17/the-following-testimonial-has-been-recently-submitted-52/ http://carpetstories.empiretoday.com/2009/11/17/the-following-testimonial-has-been-recently-submitted-52/#comments Tue, 17 Nov 2009 16:17:50 +0000 Shaun http://carpetstories.empiretoday.com/2009/11/17/the-following-testimonial-has-been-recently-submitted-52/ The service I got from Empire was great. From the first meeting with the sales rep, down to the installation team everything was quick and professional. The carpet is of the highest quality and looks great. The pricing was very competitive also. They took the time to listen to my wants and needs, and went above and beyond to meet them both. Thank you Empire for my great new floors! I will be coming back for more in the future. 

- Tanya H., from WA

]]> http://carpetstories.empiretoday.com/2009/11/17/the-following-testimonial-has-been-recently-submitted-52/feed/ Highly Recommended http://carpetstories.empiretoday.com/2009/11/16/the-following-testimonial-has-been-recently-submitted-51/ http://carpetstories.empiretoday.com/2009/11/16/the-following-testimonial-has-been-recently-submitted-51/#comments Mon, 16 Nov 2009 14:09:27 +0000 Shaun http://carpetstories.empiretoday.com/2009/11/16/the-following-testimonial-has-been-recently-submitted-51/ I just bought a new home and the old carpets needed replacing. Since I was on a tight budget, I was concerned I couldn’t afford to replace them, but the sales rep found me a great deal and I was able to replace the carpets and even get a higher grade carpet than I expected. The installers worked very hard and did a terrific job. I would highly recommend Empire Today to anyone.

- Anne P., from DC

]]> http://carpetstories.empiretoday.com/2009/11/16/the-following-testimonial-has-been-recently-submitted-51/feed/ Empire is the GREATEST http://carpetstories.empiretoday.com/2009/11/14/the-following-testimonial-has-been-recently-submitted-50/ http://carpetstories.empiretoday.com/2009/11/14/the-following-testimonial-has-been-recently-submitted-50/#comments Sat, 14 Nov 2009 20:13:30 +0000 Shaun http://carpetstories.empiretoday.com/2009/11/14/the-following-testimonial-has-been-recently-submitted-50/ The salesman was very professional and eager to find what I wanted. The prices were competitive and I didn’t have to leave the house. They installed the next day and the workers were fantastic, polite, respectful and most of all excellent at their job. I didn’t find one problem when they were done. They cleaned up well and were quiet. They were even nice to my dog. Empire is the GREATEST.- Nancy C., from MN 

]]> http://carpetstories.empiretoday.com/2009/11/14/the-following-testimonial-has-been-recently-submitted-50/feed/ Blazingly Fast Customer Service http://carpetstories.empiretoday.com/2009/11/13/blazingly-fast-customer-service/ http://carpetstories.empiretoday.com/2009/11/13/blazingly-fast-customer-service/#comments Fri, 13 Nov 2009 18:38:01 +0000 Darius http://carpetstories.empiretoday.com/2009/11/13/blazingly-fast-customer-service/ I had been noticing some bumps under our (relatively) new carpet that had been installed in November (7 months earlier). Yesterday, I called to request that someone come out to look into it. Your support representative said to expect a call in 1-3 days from the installation department. In about an hour, my call was returned and they set me up with an appointment for an installation team to come out the next day, which was today. They (5 men!) came when promised and investigated the problem. They found that the padding had some hard pieces of plastic that had bubbled up and come loose. They removed the pieces and asked me to write a note on their work order saying what they found and what they did. The head installer said that he was going to take the pieces back to you (the installer was a subcontractor) to make sure that you knew that the padding you used had some bad quality spots. Within 15 minutes they had solved my problem and promised to try to make it better for other buyers in the future. This carpet was installed 6 months earlier yet you sent a team (a team!) to investigate and repair it without question. Thank you, Empire Today, for your blazingly fast customer service and your refreshing approach to quality improvement.Deb D., Upland, CA

]]> http://carpetstories.empiretoday.com/2009/11/13/blazingly-fast-customer-service/feed/ Great Experience with Empire Today http://carpetstories.empiretoday.com/2009/11/11/the-following-testimonial-has-been-recently-submitted-49/ http://carpetstories.empiretoday.com/2009/11/11/the-following-testimonial-has-been-recently-submitted-49/#comments Wed, 11 Nov 2009 15:04:05 +0000 Shaun http://carpetstories.empiretoday.com/2009/11/11/the-following-testimonial-has-been-recently-submitted-49/ We had a great experience with Empire Today. Our rep answered all the questions we had, met us at 10 p.m. at a McDonald’s to sign the contract just to make sure we can get the carpet laid the next day - which it was. The carpet layers came and everyone is happy.

- Karl K., from WA

]]> http://carpetstories.empiretoday.com/2009/11/11/the-following-testimonial-has-been-recently-submitted-49/feed/ Cut with Perfection! http://carpetstories.empiretoday.com/2009/11/09/the-following-testimonial-has-been-recently-submitted-48/ http://carpetstories.empiretoday.com/2009/11/09/the-following-testimonial-has-been-recently-submitted-48/#comments Mon, 09 Nov 2009 22:29:01 +0000 Shaun http://carpetstories.empiretoday.com/2009/11/09/the-following-testimonial-has-been-recently-submitted-48/ Wow. Thank you Empire! I just wanted to tell you that the two installers came about 10:30 in the morning, were done by 5:30 that afternoon, and the installation exceeded my expectations. Every cut, every nook and cranny was cut with perfection. Even the edge of the stairs, which wrap under about an inch from the edge, the installers cut with perfection! I am very pleased with Empire and will recommend them to everyone I know. 

Richard S., California

]]> http://carpetstories.empiretoday.com/2009/11/09/the-following-testimonial-has-been-recently-submitted-48/feed/ Bravo! Empire http://carpetstories.empiretoday.com/2009/11/06/the-following-testimonial-has-been-recently-submitted-47/ http://carpetstories.empiretoday.com/2009/11/06/the-following-testimonial-has-been-recently-submitted-47/#comments Fri, 06 Nov 2009 19:27:54 +0000 Shaun http://carpetstories.empiretoday.com/2009/11/06/the-following-testimonial-has-been-recently-submitted-47/ I just had three rooms of carpeting installed in my new apartment. It looks and feels fabulous. The two installers were extremely professional & knowledgeable. They explained everything they were doing. They did a very clean and perfect job.I would recommend Empire to anyone who is looking for fabulous carpeting and installation. Bravo! Empire

Jay T., New Jersey

]]> http://carpetstories.empiretoday.com/2009/11/06/the-following-testimonial-has-been-recently-submitted-47/feed/ So Impressed with Empire http://carpetstories.empiretoday.com/2009/11/04/the-following-testimonial-has-been-recently-submitted-46/ http://carpetstories.empiretoday.com/2009/11/04/the-following-testimonial-has-been-recently-submitted-46/#comments Wed, 04 Nov 2009 22:13:06 +0000 Shaun http://carpetstories.empiretoday.com/2009/11/04/the-following-testimonial-has-been-recently-submitted-46/ I had never purchased a home product, such as carpeting, before, and was very nervous about having a company name like Empire handle my carpet installation. But they were fantastic. The customer rep was on time, professional, and friendly. He did not hassle me about other products and services, and helped me select the product that best suited my needs (I have a dog who just had puppies, and was concerned about pet damage). The installers were on time and finished the job quickly and professionally! I am so impressed with the service that I received, and give my highest recommendation for anyone shopping for carpeting.

- CoraLyn N., from IN

]]> http://carpetstories.empiretoday.com/2009/11/04/the-following-testimonial-has-been-recently-submitted-46/feed/ Empire was Great http://carpetstories.empiretoday.com/2009/11/02/the-following-testimonial-has-been-recently-submitted-45/ http://carpetstories.empiretoday.com/2009/11/02/the-following-testimonial-has-been-recently-submitted-45/#comments Mon, 02 Nov 2009 23:45:58 +0000 Shaun http://carpetstories.empiretoday.com/2009/11/02/the-following-testimonial-has-been-recently-submitted-45/ Great price, next day installation and good quality. Empire rep and installers are professional and easy to work with.

- Claudia B., from WA

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