The Empire Today representative was very helpful when showing my husband and I the different carpets and flooring materials. I also wanted to add her professional ability while talking to us not rushing to another appointment and helping us with all the details. Also, the installers worked hard and did a great job. Thanks Empire [...]
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Empire Today has exceeded their advertised promise of quality, price, and exceptional customer service.
In-Home Consultation:
Our in-home consultant was on time (called ahead and was actually early) for the appointment. He was polite, professional and gained our trust as he explained each flooring option. When it came to pricing he extended himself to ensure we received [...]
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It’s happened to all of us. Lousy customer service when you go to the big box stores to buy carpet, flooring or window treatments. Instead of having an Empire Today sales representative focused only on you and your needs – you’re lucky if you can find someone to help you – and chances are – [...]
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Hardwood flooring from Empire Today will always be in style. The beautiful grains and tones of oak are perennial favorites – but your choices don’t stop there. Rich stains on other wood species like hickory, maple and birch are getting a lot of attention and can give you a clean, contemporary look. New wider plank [...]
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Let Empire Today help you create an entry that reflects your decorating style. Whether it’s formal, modern, casual or country – Empire Today can give you ideas for flooring, carpeting and area rugs to make it more distinctive. Empire Today offers a wide selection of hardwood, laminate, stone, ceramic tile and wall-to-wall carpeting that will [...]
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After seeing the advertisements on TV, I thought this is too good to be true, but I called the 800 number and made an appointment. The rest of the story is unbelievable; the sales rep was knowledgeable, courteous and a delight to talk to; the “worker bees” came on time when scheduled and I cannot [...]
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We have wanted carpet for a while now! I had heard good things about Empire Today, so we decided to schedule an In-Home Estimate. Our sales representative came to our home on a Friday evening. He spent a lot of time with us explaining all about Empire Today and offering many options. My husband and [...]
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Our salesman was awesome. My husband and I have a small infant that we were trying to take into consideration when we decided what carpet to go with. Michael really tried to understand our needs based on our family and lifestyle and recommended carpet based on those factors. He was also able to accomodate our [...]
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If there is a survey that I would fill out it would be filled 100% satisfied.
The salesman and the crew did a great job. 100% here.
- Chris S., TX
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I called Empire this past Sunday. They arrived on Monday right on time to show me the carpet. I chose a recycled fiber carpet, which was exactly what I wanted. Tuesday, the installers arrived at 9 a.m. on the dot. The whole process was so easy and wonderful. My house is completely transformed. I couldn’t [...]
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