Empire Today Goes Out Of Its Way To Deliver Empire Carpet

Posted on June 27th, 2008 by admin

There was some confusion between the date the salesperson told us carpet would be installed and what the computer had in its records. You  went out of your way to reschedule the installation on the day we expected in less than 2 hours. It was amazing!!!!  I really appreciated the diligence you showed in getting installers to our house.  AND THE INSTALLERS WERE FABULOUS! They were quick, efficient, cleaned up every little piece of carpet and I feel they did a fabulous job. OK, now I want another room done quickly, because the bedrooms and hallway look so fabulous. Thanks so much!!!

- Marcia H., St. Louis, MO

Filed under: Testimonials and

One Response to “Empire Today Goes Out Of Its Way To Deliver Empire Carpet”

  1. Empire Customer Care Team, on June 27th, 2008 at 8:42 am Said:

    Marcia,

    Thank you for submitting your story. We’re sorry for the initial confusion, but we’re glad the work was completed to your satisfaction. Empire Today is passionate about building customers for life. We appreciate your business and the opportunity to provide Empire Carpet for your other room.

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    Empire Today is known throughout the U.S. and Canada for providing carpet, flooring, window treatments, and bath and shower liners. The Empire Today experience provides home improvements at low, warehouse direct pricing, with in-home shopping convenience and next day installation. From its early days as Empire Carpet to its current status as one of the leading home improvement and home furnishings providers, Empire Today stays true to its commitment to world-class customer service.